Shipping & Delivery

SHIPPING INFORMATION

  • All Orders placed BEFORE 12 PM are processed and dispatched on the same day. This excludes weekends and public holidays. 

  • You will receive an email from us with a tracking number as soon as your order is shipped.

  • Authority To Leave: We take no responsibility for any loss or damage to the parcel if you provide an authority to leave your parcel and request to have no signature on delivery. Please note that requesting this option is at your own risk.

  • If the parcel is returned to us for any reason, we will charge a fee to send it again. Please check that the address is correct as you will be liable for the re-shipping cost of returned parcels.

AUSTRALIA

  • FREE SHIPPING On Orders Over AUD $250, Standard Australia Post Tracked. The indicative transit time is 3-5 business days.
  • STANDARD (AUSTRALIA POST):  AUD $10, Australia Standard Shipping Tracked. The indicative transit time is 3-5 business days.
  • EXPRESS (AUSTRALIA POST):  AUD $15, Australia Express Shipping Tracked. The indicative transit time is 1-2 business days.

NEW ZEALAND:

  • STANDARD (AUSTRALIA POST):  AUD $20, Standard Shipping Tracked. The indicative transit time is 4-7 business days.
  • EXPRESS (AUSTRALIA POST):  AUD $40, Express Shipping Tracked. The indicative transit time is 2-5 business days.

INTERNATIONAL:

  • We ship WORLDWIDE and use Australia Post to ship orders internationally
  • Please be aware that customs and duty charges are outside of our control and may be charged on international orders. Custom charges and duty charges are the responsibility of the customer

PRE-ORDERS (On Selected Products only): 

  • We are happy to offer some selected products on a PRE-ORDER basis.
  • This will allow our customers to secure the products that are currently in transit on their way to Australia
  • We always provide an estimated shipping date for each pre-order item but please note that this may change as there can be some delays with shipping or customs.
  • We will send you an email with your tracking number as soon as we ship the items out
  • Please note that we do one shipment per order.
  • To take advantage of the overnight delivery of all the items that are currently in stock, we recommend you to place your pre-orders separately and not mix them with items that are in stock.